Quality commitment in our hotels
Take advantage of the services of the Madison Hotel Paris, at the heart of St Germain des Prés
The Madison Hotel does everything to ensure its customers’ comfort and makes a point of honour of meeting the following service commitments: smiles, availability, practical and tourist information, peace and quiet, cleanliness, good bedding and controlled quality.
In collaboration with Excel Place, the Hotel Maurice Hurand group follows a quality management process. The Madison Hotel monitors and controls quality factors judged by mystery clients (mails, calls, stays). This process enables to review the quality level perceived by the guest and therefore ensures that hte highest standards can be met. This tool allows us to identify those features which have to be improved. In order to better serve you tomorrow.
A new environmental aspect has been included in the system to increase awareness among the teams and customers for environmental protection.
Hôtel Madison - 143 Boulevard Saint-Germain - 75006 Paris - France
Tel. : +33 (0)1 40 51 60 00 - Fax : +33 (0)1 40 51 60 01
Email : resa@hotel-madison.com
Tel. : +33 (0)1 40 51 60 00 - Fax : +33 (0)1 40 51 60 01
Email : resa@hotel-madison.com
